Return Policy for PhonesFixedFast.com/Shop

At PhonesFixedFast.com, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day return policy under the following terms and conditions:

1. Return Window: You may return your item(s) within 30 days from the date of purchase for a refund or exchange.
2. Condition of Return: The item must be unused, in its original condition, and in the original packaging. Any item that shows signs of use or damage may be ineligible for return or subject to a reduced refund.
3. Restocking Fee: All returned items will be subject to a 10% restocking fee based on the original purchase price.
4. Return Shipping Costs: The customer is responsible for all return shipping costs. We recommend using a trackable shipping service to ensure that the return reaches us safely.
5. Refund Process: Once the returned item is received and inspected, we will process your refund. The refund will be issued to the original payment method, minus the 10% restocking fee and any return shipping charges.
6. Non-Returnable Items: Certain items, such as special orders or items that have been customized, may not be eligible for return. Please contact us if you are unsure about the eligibility of a particular product.
7. Exchanges: If you would like to exchange an item, you may return it within the 30-day window and place a new order. Exchange shipping costs are the responsibility of the customer.

If you have any questions or need further assistance with your return, please contact our customer support team at [email protected].

Thank you for shopping with PhonesFixedFast.com!