Mail-In Repairs

Can’t make it into one of our MobileComm locations? No problem. MobileComm now offers a convenient Mail-In Phone Repair Service that lets you send your device directly to our certified technicians. We’ll diagnose it, repair it, and ship it back—fast.

Whether your phone has a cracked screen, battery issues, charging problems, software errors, or anything in between, our expert team has you covered.

How It Works

1. Fill Out the Mail-In Repair Form

Print and complete the form below. Include it in your package so our team can identify your device quickly and begin work immediately.

2. Package Your Device Securely

• Wrap your phone in bubble wrap
• Place it in a sturdy box
• Do not include accessories unless they relate to the issue

3. Ship Your Device To:

Mobilecomm Mail-In Repairs

6429 E 21st St N

#112

Wichita, KS 67208

(You may choose your preferred shipping carrier. We recommend using tracking and insurance.)

4. We Diagnose & Contact You

Once your device arrives, we perform a free diagnosis and contact you with the exact repair cost.

No work begins without your approval.

5. We Repair & Ship Back Fast

Most repairs are completed within 24–48 hours after approval.

We ship your device back safely and securely.

Mail-In Repair Form (Print & Include in Your Package)

MOBILECOMM MAIL-IN REPAIR FORM

Please print clearly. Include this form with your device.

Customer Information

Full Name: ___________________________________________

Street Address: _________________________________________

City: ________________________ State: ______ ZIP: ____________

Phone Number: _________________________________________

Email Address: __________________________________________

Device Information

Device Brand (Apple, Samsung, etc.): ______________________________

Model (iPhone 13, S22 Ultra, etc.): ________________________________

Color / Storage (optional): _______________________________________

IMEI (if known): ________________________________________________

Issue(s) You Are Experiencing (check all that apply):

☐ Cracked Screen

☐ Battery Not Holding Charge

☐ Charging Port Issue

☐ Speaker / Microphone Problem

☐ Camera Not Working

☐ Water Damage

☐ Software Issues

☐ Other (describe below):

Description:

Password / Passcode

(required for full testing)

Your passcode is kept confidential and used only to test repairs.

Device Passcode: _______________________

Shipping Back To You

☐ I want MobileComm to return the device to my shipping address above.

☐ I want to pick up the device in-store (South Seneca).

Customer Signature:

______________________________________

Date: ____________________